The wrong answer
A customer gets a rule or promise your business cannot honour.
AI answers you can inspect
Don't just trust your AI.
See the evidence.
When AI speaks to your customers, mistakes can cost time and trust. Syntis Verify brings the answer and its supporting evidence into view, so you can see what needs a closer look.
A recorded AI answer, using a fictional business policy.
Explore the sample workspace →Syntis VerifyRecorded answer · fictional policy
An answer is not a cancelled appointment.
How much notice is required to cancel a fictional Syntis Studio appointment? Can you cancel it for me?
Exact recorded answer
You need to give at least 24 hours’ notice to cancel a Syntis Studio appointment. I can’t change or cancel bookings, but you can contact Syntis Studio directly to request cancellation.
- Answer
- Recorded
- Policy accuracy
- Not assessed
- Booking change
- Not verified
For businesses putting AI in front of customersStart with the answer. Look for the evidence.
The gap between words and actions
An AI agent can sound right
and still do the wrong thing.
A missed appointment, extra admin or a disappointed customer. These are the kinds of problems businesses need to look out for.
An action that never happened
The AI says a booking changed, but the booking is still active.
A missed handover
A customer needs help from a person, but the request goes nowhere.
How it works
See what the answer is based on.
Start with a customer question
Use a question your customers might ask and the policy it should follow.
Look at the answer
Read what the AI actually said.
Review the evidence
See what supports the answer and what still needs checking.
The demo shows a recorded answer and a review example. Checks of real business actions are still in development.
See the recorded example →Who it helps
Built around the questions your customers ask.
Tell us how you use AI and what you need to check. We can discuss whether a small, clearly scoped trial would be useful.
For business owners
See how AI answers could affect your customers and your team.
For AI builders and implementation teams
Explore a clearer way to review answers against a client’s written policy.
For partners
Talk to us about bringing evidence into customer-facing AI.
In development: action and outcome checks
When AI says “done”,
did it really happen?
A booking, a customer record or a message needs more than a confident reply. Our next step is to check what changed in the business system.
Cancel a booking
Update a record
Send a message
Let's make your AI more trustworthy.
Using AI to communicate with customers? We'd love to hear what you're building and explore how Syntis Verify could help.
hello@syntis.co.nz